Category Archives: Interfaith Pastoral Care

A Novel Venue for Developing True Spirituality: Companions of St Silouan Athonite


Some General Information About
The Companions of St Silouan Athonite

First of all and from the outset: This is not a religious group nor a denominational outreach. It is not a cult-in-the-making.


One nagging question that I have frequently posed is this: Why do most people think of spiritual care at the last minute, when someone is at Death’s door or when you are facing the dying process of a loved one? It’s like exercising and eating a healthy diet after the heart attack, isn’t it? Why not get started now.


This is an ecumenical, interfaith, non-denominations, judgement-free community of persons who are solely interested in companioning each other on their spiritual pilgrimages.

The inspiration for forming a wider group of spiritual companions came from my association with a Russian Orthodox Monastery in Northeast New York. The monks decided to resurrect a concept of a group of lay persons who would live some of the monastic values while in the secular world. These so-called companions of the monastery would apply, be considered as aspirants and then admitted to the so-called companions. They would subscribe to a rule of life, establish for themselves a prayer discipline, support the monastery in time and treasure, and make regular pilgrimages, either to the parent monastery or to some other monastery or retreat venue. It was a great idea but poorly organized. It was open to all faiths and, while it had an insignia identifying the companions, a small stylized cross, it still had the flavor of a very distinct Christian denomination. I couldn’t imagine a Buddhist, a Jew or a Moslem wanting to become a companion and having a cross as their insignia.

My patron saint is St Silouan of Mount Athos, St Silouan Athonite for short. I chose Silouan because of his humility and simplicity, his dedication to love and forgiveness, his compassion. Although Silouan was highly advanced in monastic ascetic spirituality and reached the height of monastic hierarchy as a Staretz or elder, a schemamonk, his humility and simplicity were legendary. Silouan, a Russian Orthodox Christian elder monk, who lived on the exclusive Greek peninsula known as Hagios Oros, the “Holy Mountain”, or Mount Athos, he lived values that transcended the Christian model and are the common threads of all the great world spiritual traditions.

As a professional theologian and thanatologist, a scholar of religion and psychospiritual care, I find that the vast majority of persons who call themselves members of a particular faith or belief community don’t have a clue about what their denomination teaches. Most ministers have no clue about what’s going on in interreligious dialogue, much less about their particulars. Most institutionalized religion has been caught with their pants around their ankles when it comes to credibility.

In recent decades we have all too often heard the ambiguous and practically meaningless phrase, “I’m spiritual, not religious.” Even the “spiritual” professional literature from the healthcare, deathcare and spiritual care disciplines can’t even agree on an across-the-board commonly held definition of what spirituality is! In fact, one publication did a review of the literature and found more than 90 different “definitions” of  spirituality!

In my professional practice I deal with end-of-life, death, dying, and survivors. I know the value of religion and I know the value of spirituality; I think I know where the one stops and where the other starts. Every time I think I’m sure, a situation arises that sets me back to square one.

One thing is certain: every human being is spiritual. There’s no doubt about it. Once you can admit you recognize that there’s something greater than yourself, that transcends your understanding, you have become spiritual. Now how you use that evolutionary revelation to best advantage and how you ease into it to make meaning of difficult moments, suffering, challenges is another story. To get the most out of your spirituality, you need companioning, guidance, others willing to talk about their spirituality and to share their insights.

That’s what this group, the Companions of St Silouan Athonite, is all about.

It’s an open group meaning that anyone inclined to explore the group can freely do so. What you receive from the group and what you give to the group is purely a matter of what you have at any given time in your journey. The pilgrimmage is self-paced. The requirements are your own.

The only formal hierarchy is me, the self-styled “Principal Companion,” actually the monitor of the group and the main person doing most of the work on this site.

In the near future, once the group shows signs of stability and growth, I will offer two levels of formal membership: Aspirant and Companion. The Aspirant is a candidate who has identified a sincere calling to companion others in developing their spirituality. The Companion is the person who has achieved a certain level of competence in companioning through personal discipline and involvement.

Initially, there is no commitment other than the personal commitment you make to yourself and to those with whom you have a relationship to follow the Simple Rule of the Companions of St Silouan Athonite. As the Companion community matures, we may ask for volunteer support or offer specific products for generating funds. Those products will be subject to the Community’s approval, basically all full Companions will have a say in what is offered and what is done.

At some point in time, again as the Community grows and matures, it would be great if we could have a Companions retreat once a year at locations offering retreat accommodations and meeting facilities.

The organization will be very loosely structured: Most of the site will be public access. That means that announcements, reflections, etc. will be public access.

Anyone interested in more intense involvement will be asked to “Follow” the site by signing up with their real name and their email. This means only that the moderator, I, will see who you are and know our email. You will receive an email automatically notifying you whenever a new item is posted. You can do the same for comments.

At some time in the near future, I will post an application form on this site. If anyone wishes to become an Aspirant they will fill out the form and email it to me.

To become a full Companion, you will fill out the same form but only after 6 months of Aspirancy, include an essay about your spirituality and the importance of being a Companion, and you will document your spiritual activities, retreats, spiritual direction, etc.

A full Companion will receive a letter of good standing and a Certificate of Companionship, both of which will have only sentimental value.

Very soon I will create a suitable “habit” for Companions. The habit will be a small item identifying the wearer as a Companion. It will likely be a lapel pin or similar item. Cost will be kept low, since the value of the habit is to be kept intrinsic and the habit itself is to be kept very humble.

Since most everything will be done digitally and the material for reflections etc. will come directly from my own resources or from material I’m reviewing at the time and find suitable for the Companions, no real overheads will be generated. As for the habit, the Companion will purchase that directly from the manufacturer.

I may from time to time suggest certain devotional items such as prayer ropes and the like or items to enhance sensual aspects of the spiritual practice. If I do so, I will also provide links to suppliers of such items. I do not have any financial interest in any of these suppliers but if one were to come about, I would announce that fact publicly to the Community.

Aspirants and Companions are accountable to themselves. If you misrepresent something you do your conscience is your judge, no one else.

Finally, all I ask is if you are seriously interested in becoming a participating member of the group that you contribute to the reflections or to the feedback about reflections. The only requirements are that you remain on topic, leave egos outside, and don’t bring any personal baggage on board. No proselytizing and not judgmentalism.

In closing, I do sincerely welcome your comments, recommendations, suggestions, even criticisms of me and only me. Comments should be made using the comments form on each post; they will be moderated and then published. If you don’t want what you write to be public please email me your thoughts to st.silouan.companions@gmail.com. Your email communications will be confidential and I now notify anyone concerned that I invoke clergy privilege should any law enforcement agency request insight into the emails. When I say confidential, I mean confidential.

As always, I am available at st.silouan.companions@gmail.com should you have any questions or concerns.

To view the Simple Rule of the Companions of St Silouan click here.

Looking forward to exploring the beauty and mystery of spirituality with you,

Peace and joy!
Rev. Ch. Harold Vadney BA, [MA], MDiv.
Principal Companion

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Do our funeral homes provide only customer service or human service?


An Op-Ed Republished with Permission

We might ask the same question as regards our faith communities and so-called pastors.


As a provider of psychospiritual care to the bereaved, as a professional bereavement chaplain, theologian and thanatologist, I firmly believe that some things just have to be delivered locally and face-to-face; these include sex, making friends, spiritual care, funeralization services. Not necessarily in that order or priority ranking.


Grief work is not achieved in three days nor with an online consult. That’s purely and simply idiotic.

The saying goes thus: “Death is the great equalizer.” We are all equal in death. Presidents, kings, supreme court justices, movie stars, athletes all die, all decay, all go the same way as the homeless man on the corner. But would you think of direct burial or direct cremation for a president, a queen, Mohammed Ali? So why skimp on grandpa? We celebrate the deceased’s achievements in life, not the fact of his or her being dead. And we do it with pomp, ceremony, rites, ritual, tradition, dignity and respect. Virtual mourning is none of the above and the grief work is not achieved in three days nor with an online consult. That’s purely and simply idiotic.

Furthermore, a death is a social, political and community event. The emotions involved in the acute grief experience are far too complex and idiosyncratic to be amenable to one method, one technology, one dose. As a social, political and community event death care requires real community involvement, hands on, and that means a local group understanding the local cultures, a “neighborhood,” if you prefer. This is a physical community, complex, deep, involved, alive; not a virtual make-believe, conjured up community.

One more thing: We have to stop giving Jessica Mitford and her estate post-mortem kudos for a book and a sequel book that was not only self-serving and conflicted in its interests, but a masterpiece of biased muckraking appealing to the titillation lust of the masses and their denial of death anxieties. Mitford couldn’t attack Death itself nor could or would she attempt to attack institutionalized religion, so she went after the next best thing, the funeral services industry. I’ve cited Mitford several times on my various blogs so I won’t waste bytes on her here.

I place Mitford in the same category as Kübler-Ross in that neither of them can claim any objective or scientific credibility but their main contribution to Western, particularly American society, was to get people talking about death and deathcare services. That, my friends, was a big step in a society frozen in preadolescent fascinations, psychosocial pathological denial, anxiety and narcissism, steeped in materialist humanism and addicted to corporate-fed consumerism.

It’s progressively gotten worse with the public health problem of Internet Addiction Disorder and the pathological subset, Facebook Addiction Disorder, and the emergence of the multistate funeral services groups like Newcomer Funeral Services Group, Service Corporation International and their alter ego Dignity Memorial, and StoneMor, who have all added greed and indifference to the corporate mix of tastelessness and deception of the consumer public. and their dead Again, I’ve commented extensively on these ghouls of the funeral services niche so I won’t waste time or words on them here.

Newcomer, SCI/Dignity Memorial, StoneMor
Ghouls of Corporate Death Services

They want your money not your brains!

Like it or not, death is inevitable for every mortal creature from cockroaches to presidents and kings. No matter how you define or think about it, you will have to some day deal with death so get a grip. How you deal with the death of a significant other in your life, whether that loved one is a pet or a parent or a child–or your own death is a matter of what I will term befriending death. No, I don’t mean the superficial, make believe, virtual “befriending” most of you are addicted to on Facebook and other social media. I mean the kind of be-friending that involves learning about, nurturing an intimacy with, even trusting, welcoming into your world, and frequent contact. Being at ease with, acknowledging, being aware of death is key. That may sound a bit bizarre so let me explain.

Technology has evolved faster than we as human beings have done. We lag far behind technology in our understanding of it and our ability to wisely and prudently steward it. In fact, technology has overrun us and has taken over our lives; this can’t be denied. This fact has been used to the level of Dr Strangelove proportions by corporations and big business, and even by individuals with pathological ambitions like Donald Trump on Twitter and Mark Zuckerberg with the Facebook phenomenon. The medical, psychological and ethics journals are full of reports on the so-called Internet Addiction Disorder, which was described back in the 90’s, and now there’s a subset of that disorder termed the Facebook Addiction Disorder and the Internet Gaming Disorder, which all share the same symptoms as alcoholism and street drug addiction like heroin or the like. Of course, you don’t have to take my word for it, just go to Pubmed and plug in a couple search terms and you’ll get all the proof you’ll ever need of this fact.


Editor’s note: For those of you who are not familiar with Pubmed, it is the database and search engine maintained by the United States National Library of Medicine (NLM) at the National Institutes of Health; it provides access primarily to the MEDLINE database of references and abstracts on life sciences and biomedical topics. (Access Pubmed here. )


You have to admit you have a problem when you need Facebook to help you grieve!

The stimulus for this editorial, however, is not Newcomers or SCI. Nor is it Twitter or Facebook. The funeral service corporations and the social media and networking evils do figure in the theme of this communication, however.
If presidents and perverts have discovered social networking and social media, neither of which are social in the benevolent meaning of the word but serve a more sinister, asocial purpose of getting people hooked and then controlling them, just as the word “service” is used deceptively when used in conjunction with such greed mills as Newcomers or Service Corporation International.
The stimulus for this commentary is, in fact, an article that appeared in Forbes online, “Customer Service In Deathcare: How The Funeral Home Industry Cares For The Living” (contributed by Micah Solomon, MAY 26, 2017).—

Mr Solomon describes himself as a “customer service consultant” and “consumer trends expert,” — he doesn’t say how he got those credentials, though — catchy phrases but a bit too catchy to inspire any confidence or credibility. I’m a bit at a loss not at the What? but at the How? when Mr Solomon then goes on to say:

While some of my own work with the death care industry as a customer service consultant and consumer trends expert has been on innovation in the deathcare customer experience (methods for serving today’s far-flung bereaved customers by using connectivity, videoconferencing, and recording technologies to allow them to take part in memorial/celebration of life service) most of the work I do in this industry and that matters the most, in my opinion, is simply aimed at improving the customer experience, which, of course, is for the living.

Likewise unclear is Solomon’s terminology “far-flung bereaved customers” and “connectivity, videoconferencing, and recording technologies” to involve them in the “memorial/celebration of life service“. Maybe it’s Mr Solomon’s sense of compassion that is represented by his use of the term “far-flung” to describe the unfortunate mourners who are separated by distance from the event. Describing the bereaved as “customers” further chills the atmosphere he’s creating. Technical jargon like “connectivity, videoconferencing, and recording technologies” somehow put a damper on my sense that this guy has any clue about the nature of bereavement, acute grief, mourning, tradition, spirituality, cultural sensitivity, or even the characteristics of the vocation of funeral director. I’m therefore at something of a loss how he, with his frigid and disconnected technospeak, can improve the customer experience! This he leaves to the funeral directors he’s interviewing. Wisely so.

But even more poignant ar the three phrases caught my attention in that unimaginitive and deceptive title: “customer service,” “deathcare,” “funeral home industry.”

We alone, as moral agents and social actors, are responsible for what we do and how we do it

Inserting a bit of Kantian deontology that I’d like you to keep in the back of your mind while reading this, I’d like to say that we are not measured by what the other guy or gal does, but by what we do; we alone, as moral agents and social actors, are responsible for what we do and how we do it. It’s the quality of our values, morals and ethics that govern our behavior. As moral free agents we alone are responsible for what standards are used to guide our conduct.This applies not only to our inner forum, our conscience and how it guides us, but to the external forum, the community in which we live, work, and may disinterestedly interact.

Human service becomes “customer” service when an goods or services transaction forms the basis of the interaction

Customer service is at its most basic human service, service to human beings, human interaction, relationship building. By human services, I mean a broad range of interdisciplinary services whose commitment is jointly and individually to improve the overall quality of life in diverse populations through guidance in meeting basic human needs and support remediating real or perceived social challenges.  Human service becomes “customer” service when a goods or services transaction forms the basis of the interaction but it is still a subset of human services. Accordingly, customer service cannot separate itself from the humane aspect, the relationship aspect of its nature. The problem I have with the Forbes article is that, true to the materialist consumerist interests of Forbes, the article defines customer service purely in terms of selling and purchasing relationships but in the context of the so-called, malapropism, funeral service industry. Customer service must be human service, especially in the funeral services professions. Human service and hence customer service in this framework is near impossible on a corporate or industrial scale for reasons I’d be happy to substantiate in another article, if required.

Try doing this on Facebook or in cyberspace!

The second term that raised my suspicions is “deathcare.” We can defined death care as the care given to the dead or as post-mortem care. This would involve respectful and dignified custodianship and preparation of the dead body for whatever funeralization rites and rituals are appropriate as defined by the deceased individual during his or her life or as requested by the survivors. We must not oversimplify deathcare with the deathcare services businesses and industries that commonly provide services related to the dead body and death traditions, that is, preparation of the dead body (removal, embalming, cosmetology, etc.), funeral rituals, disposal (burial, cremation, etc.), and memorialization. The deathcare business includes for example funeral homes and their operations, including transporation services; containers like caskets, coffins, urns; accelerated decomposition services such as alkaline hydrolysis, cremation, etc.; cemeteries and burial plots, and headstones, markers, etc. What we most neglect in the discussion of deathcare services is psychospiritual care, and here we must include the professional bereavement chaplain and some but not most clergy.

The phrase that most raised my hackles is “funeral home industry.” First of all, the funeral home is not an industry. It may operate like a business but it is a professional operation requiring very specific training and licensure in most places. Most states require a trained and licensed funeral director to at least oversee the operations of a funeral home. The term “funeral home industry” is grossly misleading and deceptive because it creates an image of the traditional funeral home with all of its warmth and amenities together with the dignified and compassionate professional funeral director at its helm. Nothing could be farther from the truth if one looks at the funeral services industry, the more correct designation for the funeral services groups and corporations such as Newcomer Funeral Services Group, Service Corporation International (Dignity Memorial) or StoneMor, who operate more like waste disposal business than funeral homes. Remember corporations operate according to policies, procedures, protocols and most of all the bottom line and shareholder satisfaction. No room here for stuff like compassion, empathy, much less “human service”.

Their focus is twofold: dignified care of the dead and compassionate care of the living.

The traditional, community funeral home is a hub of interdisciplinary teamwork.

The role of the funeral services provider, more accurately the funeral services team, is just that: to provide human services. Those human services are provided by a team of specialists that range from the funeral home cleaning and maintenance person(s), to the housekeeper, the groundskeeper, the funeral home assistants, the behind the scenes professionals (the cosmetologist, the hair stylist, the embalmer), to the front of house staff (the assistants, the funeral director(s)), to the psychospiritual care provider (the funeral home chaplain or associated clergyperson). Their focus is twofold: dignified care of the dead and compassionate care of the living. The human services aspect persists far beyond the care provided with the first call, the removal, the arrangements conference, the chaplain visit and consultation, the visitation or the funeral; what happens at any of these milestones significantly affects the survivors during, immediately after the services, and well into the future, perhaps for years. That’s what the funeral services industry, the large groups, the corporations can’t provide but what the local family-owned funeral home pride themselves in: the human side of funeral services. So be clear on this point: once you start talking “industry” you are not talking “human”. Period.

So far I’ve taken issue only with three phrases that occur in the title of the article alone. But what about the remainder of the so-called article at issue? Well, there’s not much to say about it because the bulk of it is made up of questions put to three selected funeral directors and their responses. Their responses are totally acceptable in terms of the language, and to be honest I can’t find much with which I’d tend to disagree. The funeral directors seem to have their acts in order and say the right things. They are in a highly competitive business and have to be realistic, not necessarily traditional. Read into that what you like.

It should be clear by this point that I do not advocate virtual or technological or corporate solutions to anything as profound as the death experience or any occurrence of acute traumatic bereavement. Electronic signals, bits and bytes, virtual compassion just do not and cannot replace the warmth of human spirit, the compassionate embrace of a friend or loved one, the immediacy of the death experience, the real-ization of the death and its sequellae. The funeral home and its resident and on-call team members are the experts in offering compassion and comfort and no social networking scheme, no corporate disposal package, no virtual event and no DVD can replace the authenticity and true empathic response of face-to-face, human-to-human, verbal and non-verbal communications, the symbols and rituals that give meaning to this most mysterious of life events, death.

… some things just have to be delivered locally and face-to-face; these include sex, making friends, spiritual care, funeralization services.

This is what we do.

The Editor

 


Editor’s Note: Solomon’s self-description reads line a narcissist’s mini-bio: “I’m best known as an author, keynote speaker, consultant, and thought leader in customer service, customer experience, company culture, leadership, hospitality, innovation, entrepreneurship and consumer trends. I travel nationally and worldwide, and home base is metro Seattle. Reach me at 484-343-5881 or micah@micahsolomon.com or http://www.micahsolomon.com” We’ve contacted him for a comment on this editorial.


Acknowledgement: I’d like to extend my special thanks to my colleagues on LinkedIn, Ms Linda Williams M. Ed., M. Th., who describes herself as an Entrepreneur, Virtual Event Planner and Facilitator, Instructional Designer, Educator, Inspirational Speaker”.” Ms Williams describes her business, In-Person Away Virtual Events, as an operation that provides “our clients, their families, and friends with a virtual alternative to come together in an engaging, realistic and meaningful way, as well as host and attend social events, without breaking the bank on travel expenses.” Ms Williams does not advocate virtual resources as a substitute for real presence but only as a valuable alternative affording an opportunity to share where no other viable options are available. I agree.



Putting Humanity Back into Deathcare


The Internet is literally crawling with people who have reinvented themselves from pitiful loners to supreme gurus of life, death and everything in and around those two great mysteries. On the one hand you have to admire them for their capacity to make real their fantasies and virtual lifestyles but on the other hand you have to take two steps back to get the whole pitiful picture. These maladjusted spirits are out there posing as leaders and innovators — fabricators would be a more accurate description — and many readers are so naïve as to accept the rubbish they publish as Gospel truth.

It's not about revenues or stats, it's about bereavement and grief!

It’s not about revenues or stats, it’s about bereavement and grief!


Their readers are unable to separate truth from fiction, originality from plagiarism, or fact from flatulence.

What’s worse, those readers actually fuel the smoldering information-dump fire these pseudo-pundits have ignited, actually giving them unearned credibility. Most of this is due to their attractive web presences with sophisticated websites all shiny and colorful but even more is due to the inability of readers to separate truth from fiction, originality from plagiarism, and fact from flatulence.

We have such entities as the Funeral Commander (Death with a military macho twist complete with camouflage fatigues and cigar! A real comedy flair.), Death and the Maiden (bringing sexism, feminism to death; we doubt that the author is anything close to a “maiden”), Natural Death Center (provides funeral advice from of all places the UK!), Funeralwise (a fairly worthwhile site, general information), Funeral Insider (touts itself as “the nation’s No. 1 newsletter for funeral service professionals”), Final Passages (“the first organization in the United States with the mission to inform and educate the public about their rights to care for their own dead.” How to bury your own dead? as if bereavement weren’t confusing enough), Everplans (a complete archive of everything your loved ones will need should something happen to you, that is, if you should die), and the list could go on ad nauseum. While some of these entities are there just to indoctrinate and to infect the reader with misinformation or information that is self-serving or simply to titillate the reading public’s fascination with the great denial, death, others do, in a good moment, provide some reliable information. But those moments are few and far between. You have to have some basis for assessing the information as reliable; that’s the hitch. It’s not reliable just because it’s on a colorful Internet website or blog.

The Gordian Knot of Grief

The Gordian Knot of Grief

Then there are the (psycho)spiritual guides, the ones who know all you need to know and more about the mystery of death and dying. They’ve discovered the Rosetta stone for unraveling the Gordian knot of the great crossing over. What most of these people are doing is broadcasting their own doubts, fears, speculations in the vain hope of having them validated by a following, which is what happens. So you have small communities forming around these very human and very vulnerable seekers. Very frequently I have to ask myself when surveying these sites, “Have they ever reached in to themselves? Is the problem that they have always been looking outside of themselves for the answers and, not finding them in their immediate space, now they are looking in cyberspace. How sad that they are reaching out ever farther from the real answer within themselves!

One of the most visible, not necessarily the biggest nor the most widely read violators of Internet trust is ConnectingDirectors, an online publication that touts itself as being God’s unique gift to the the funeral industry, and the one source for all the information a funeral director needs in order to crush the competition. Well, it’s like the story of the coconut-eating rats:

coconut-eating-rats

“Once upon a time there was an island on which the islanders depended for their very existence their coconuts. Then, somewhere out at sea, a ship was wrecked and its wreckage floated onto the island’s shores with a very special manifest of passengers: rats. Well the rats loved the island and loved its coconuts even more, and soon their population grew and grew and grew, until it threatened the very survival of the islanders. One very wise elder came forward with an idea: Let’s capture a number of these creatures, place them in a pit with some coconuts, when they devour the coconuts and become hungry again, they’ll start devouring each other. And so it happened. Once the rats had consumed the coconuts in the pit, they started devouring each other. Once the captive rats were released on the island, the islanders no longer had a problem with coconut-eating rats…because now they had rat-eating rats. The rat population soon disappeared once the last rat-eating rat starved to death for lack of rats.”

There’s little or no originality to these myriad sites sharing their instabilities and vulnerability cloaked in illusory intelligence; they are beta-testing their own speculations or are literally re-publishing information, frequently not vetted, from other sources, acting like a sort of unauthorized information clearing house with no authentic credentials.

oracleTrue sages never give a clear answer. The great Oracles always left the seeker wondering what the answer meant. Any parable worth the telling never provided true peace of mind. What they all do was make the recipient of the message think. Think!
Whether the sage’s metaphors were vague or the Oracle’s message cryptic or the parable disruptive of one’s world view, the one thing they all do is make one think, reflect, contemplate. You see, the problem today is that we no longer know how to think, to reflect, to contemplate. We have lost touch with the depth and all of its healing power and its risks, its paradox of opportunity and risk.

Thogmartin is using a shotgun technique

So, then, taking the Internet entrepreneur ConnectingDirectors as an example of what confronts us, what amounts to outright attempts to disabuse us of our natural answer-finding capabilities, one operator in the cyberuniverse of virtual consultants, let’s take a closer look at what ConnectingDirectors is actually providing. Sometimes, when reading CD, we get the impression Thogmartin is using a shotgun technique to hit everything on the target: out of the one side of his mouth he’s touting how to pay “thousands less for a funeral” while out of the other side of his mouth he’s telling funeral service professionals how to sell top-of-the-line products and maximize their revenues. While addressing the interests of the small to medium funeral home or funeral home group, he’s glorifying the factory-funeral providers and all their clever machinations to gobble up the small to medium funeral home operators to provide “personalized” cookie-cutter funeral products! We have to ask which team Thogmartin is playing on because his messages are very, very mixed.

What Mr Thogmartin and the funeral corporations seem to have missed is that it’s not about merchandising, or selling services, or about statistics or revenues; it’s about a respected and honorable profession compassionately caring for human beings in death and their survivors in coping with death. That’s why it’s called deathCARE. It’s about providing competent care to human beings faced with loss and existential crisis, human beings who desperately need companioning and real warmth, support, and a guide for the arduous trek towards healing and transformation. Something ConnectingDirectors, the funeral corporations and social media do not and cannot provide; they, in fact, have the potential to do more damage than good.

Quiz: What does this man need? Compassion or a cheap funeral?

Quiz: What does this man need? Compassion or a cheap funeral?

First of all, CD is the invention of one Ryan Thogmartin, who describes his two cyberprogeny, Connecting Directors and Disrupt Media, both LLCs, as “the premier progressive online publication for funeral professionals…is a thriving global publication with a reader base of over 15,000 of the most elite and forward-thinking professionals in the industry,” fairly read that’s a pretty hyperbolic claim and one Mr Thogmartin might have trouble substantiating, if called upon to do so. And there’s Thogmartin’s social media marketing solutions firm, Disrupt MG, which according to Mr T., “focuses on proficiently assisting small businesses in creating engaging social media marketing strategies,” but according to what standards of performance is our question. What Thogmartin is doing, actually, is inventing an online persona to sell his skills as a virtual person and his attempt to infect a vulnerable minority of funeral service professionals with the suicidal idea that social media is the only way to survive. What Thogmartin seems to have lost is his humanity and his sensitivity to the real essential element of funeralization: compassion and ritual.

Ever feel like you've been baited, trapped and ... ?

Ever feel like you’ve been
baited, trapped and … ?

What Thogmartin is in effect preaching — for his own interests, ego and profit — is that funeral professionals should (1) become rat-eating rats, and (2) distance themselves even further from the real needs of the bereaved. It’s a perversion offered by the factory funeral industries, a $15 billion industry like Service Corporation International a huge corporation providing burial and cremation services, which reported more than $533 million in revenues in one quarter alone! Then there’s the Dignity funeral network of more than 2000 funeral homes, or even the factory-funeral provider Newcomer Funeral Homes where you can get the latest in cookie-cutter, nickle-and-dime-me funerals. Those are just a couple of examples.

For an interesting survey of the 10 corporations that control the funeral service sector, see the Wall Street Journal article, “The Ten Companies That Control The Death Industry”  and think to yourself: How much is it worth to you to sell your peace of mind, your humanity to save a couple of dollars, the cost of a flat-screen TV that will be obsolete as soon as you cart it out of the store. Your peace of mind, your humanity has to last you a lifetime; so does your guilt if you don’t do things right the first time, because you can’t redo the funeral or fix the unfuneral. Question: Are you going to become, like the funeral service industry is trending, one of the rat-eating rats?

In 2014, Forbes published an article “Death Of The Death Care Industry And Eternal Life Online.” It’s another eye-opener if you have a moment to read it.  While the article is a bit dated in its information, and poorly written — but if you’ve visited any of the sites above, you’ll find poor writing the new standard —, and although the information in the Forbes article is not 100% reliable — we hope that the author’s references to Jessica Mitford’s American Way of Death are tongue in cheek—, it will provide you, the reader, with some different perspectives to consider. After all, you do need an awareness base in order to evaluate what you find.

technology-has-exceeded-humanity

Few of our readers are old enough to remember when people were not walking around talking to themselves, or if you do remember you also remember that people doing that usually ended up in a padded cell. Or old enough to remember when people actually conversed over a meal rather than fondling something on their laps, or if you do remember when someone was fondling something on their laps during a meal, they got a slap across the back of the head. Or old enough to remember when we read out of a thick object filled with word-filled pieces of paper that you had to use your fingers to turn, some can remember the fragrance of the paper and the ink, some will remember how the object made your hands and sometimes your heart warm, it was heavy and you knew you had something substantial in your hand; it was called a book. Now you hold a piece of back-lighted or LED illuminated plastic in your hand and can use a head or eye movement to change screens. How human do you feel now? You may feel fascinated, asking yourself, “How does it know that?” But deep inside you must feel threatened? Just like the mouse who’s fascinated by the tasty morsel in the trap, and can’t help itself, until SNAP! Can’t undo that bad decision! It’s no wonder that people are frantically searching for meaning but they’re searching in all the wrong places.

Thogmartin and Co-conspirators at work.

The Great Search for Meaning according to Thogmartin (center, of course)  and Minions.

Their purpose is apparently to advance dehumanization in the most human of professions …

We’re not picking on Ryan Thogmartin and his ilk. Thogmartin and his creations are just a product of a culture of control, a symptom of an epidemic cultural illness, and the people that follow him are like lemmings; they follow into oblivion. The Thogmartins of the world are narcissistic opportunists who need an audience with as little substance and humanity as the Internet medium they use to spread their messages; their purpose is apparently to advance dehumanization in the most human of professions, not the physician’s realm of healthcare — that’s already irretrievably gone down the tubes —, but the funeral director and competent deathcare. The funeral, the ritual, the human element of compassion and companioning that we get only through community, is the only way we can navigate the stormy dips and swells of the work of grief, and come out of it psychologically and spiritually healed. We mustn’t lose sight of that truth or we’re doomed to become what we apparently are so awed by and so love, those dehumanized, soulless, virtual social media creatures called avatars. Remember, an avatar has no mind or spirit of its own; it’s an icon controlled by something outside of itself, a controller.

Take back your humanity!

Recover Your Humanity! The Editor

Recover Your Humanity!
The Editor


A Thanatology Café Guide to Communication


Thanatology Café will meet on Saturday, April 9, 2016, at 2:00 p.m. at the RCS Community Library, 95 Main Street, Ravena, New York.


we will listenHow do we communicate in a group like Thanatology Café?

Well Part of our task is to learn how to communicate effectively in a group. Most of the time we find ourselves talking. It’s like we have two ears and one mouth and the mouth has to work twice as much to keep up with the ears. Problem is, we don’t use our ears for much anymore except to listen passively to the television pundits, talking heads, and, of course, we need someplace to plug in the ear buds to isolate ourselves from the very thing we are attempting to re-create at TC, community.

We live in what holocaust survivor and psychiatrist Victor Frankl would call an “existential vacuum,” where most people live without a real purpose and try to fill the vacuum with neurotic pursuits. Sound familiar?

Well, the success of Thanatology Café depends on active listening, not passive listening, so we’d like to share some listening suggestions to make our journey together more effective and to ensure that we achieve our purpose of effective communication, learning, healing and growth.

My first tip for better communication would be the statement,

Communication is about listening and talking.

Not listening to talk, which is what most people do. They listen for a pause so that they can start talking, even if they aren’t really responding to what was said. Sometimes it’s like being at Planet Fitness and having some juicebag on the phone broadcasting his or her side of a conversation. It’s a monologue and no one seems to care what’s being said, they just have to use those free minutes. That’s not what we do at Thanatology Café.

We listen actively and deeply  to what our conversation partners are saying, and we want them to do the same for us. Right?

Listening is not passive. Being a good listener is a skill that requires patience and practice. A compassionate listener …

  • listens with the ears of the heart (a lot of what’s
  • sits quietly (but comfortably, assume an interested posture)
  • avoids unnecessary distracting activity (don’t fidget, don’t start grabbing for the beverage, and don’t you dare reach for that phone)
  • doesn’t interrupt (even when there’s a longish pause)
  • lets the other person express an entire thought or feeling (this may not be orderly expression and it may take sime time)
  • acknowledges understanding by repeating back statements (this ensures that your conversation partner knows you are listening with a purpose)

As a good listener you can show interest and support with …

  • eye contact (don’t stare but do occasionally make contact with your eyes)
  • nodding the head (don’t be one of the bobbing creatures you see in a rear window but do nod occasionally in affirmation of what you’re hearing)
  • reaching out and touching (read the body language first; touching may be welcome but it may also be intrusive or even offensive)
  • ask if you can give a hug at an appropriate time in the conversation
  • make supportive statements (see below for some examples).

Thanatology Café is a safe, sacred space. What is said in a Thanatology Café converstation stays in Thantology Café. Each person must feel safe to talk and must have the freedom to express feelings, needs, and concerns, whatever they may be. We are conversing about what might be the last taboo in our culture, death. We’re discussing a topic that for some people means suffering, pain, emotional turmoil, and something they’ve been taught to deny rather than to acknowledge in our society.

Be non-judgmental and supportive.

We’ll be seeking and hearing a lot about feelings. Feelings include opinions, beliefs and pure emotions (many opinions and beliefs are highly emotionally charged). Because these opinions and beliefs, like emotions, usually come from very deep in the speaker, they should not be judged as bad or good. They are what they are. Sometimes the speaker expresses them intentionally and sometimes they come out unexpectedly. We’re listeners, not analists, and we’re not talking to each other to be judged, but to understand and to grow spiritually.

Expressions of feelings or concerns should begin with “I” statements. We are not here to give policy statements or to persuade or convert anyone. What you say is yours and you need to take ownership of it.

Here are just a few examples of supportive statements you will be using and hearing during your conversations:

  • I hear what you’re saying.
  • I understand.
  • I care about what you think and feel.
  • I don’t know what you need; help me understand.
  • I’m here for you; we’re all here for each other.
  • Your feelings are yours and I’ll listen if you’ll share with me.
  • I’m trying to understand you, please help me do that.

There’s much, much more to conversing, sharing effectively. One of the first things we need to do is decide to let down our shields, we have to accept permission to be vulnerable, we have to learn to trust. We’ll do our very best to try to create an atmosphere that will make these important steps easier, but every participant in the conversation has to decide for himself or herself when the time is right. It’s OK to just listen; you’ll know when you have something to say. Sometimes silence is a very expressive statement. This is just a starter; we’ll learn so much more during our sessions.

Research by David Macleod shows that the most important enabler for employee engagement is that they ‘feel listened to’. The ‘feel’ in ‘feel listened to’ comes from the above kind of listening, particularly the heart and undivided attention.

Chinese Character for Listening

Chinese Character for Listening

Thanks for listening!

the-first-duty-of-love-is-to-listen

Please click here to read, print or download a short Thanatology Café_Assuring Better Communication handout.


Thanatology Café: Where the conversation is about death.


Church and clergy have fallen flat on their faces when it comes to supporting the bereaved in their difficult moments of loss. Scripted, cookie-cutter rituals and services, bland remarks, formulaic prayers all serve to leave the bereaved high-and-dry at a time when they need empathy and presence. A new opportunity for bereavement ministry is being offered in a unique program called Thanatology Café.

Thanatology Café: Where the conversation is about death, is being launched in Ravena, at the RCS Community library, 95 Main Street, Ravena, New York.

Be sure to mark the date: Saturday, April 9, 2016, 2-4 p.m. The program starts promptly at 2:00 p.m. so don’t be late. There will be light refreshments.

The organizers do ask that you sign up at the RCS Community Library using the sign-up sheets available there. You can also sign up at thanatology.cafe@gmail.com. When you sign up via email, you’ll receive an initial registration form that you should fill out and bring with you to the program on April 9.

What is Thanatology Café?

We thought you’d never ask!

joke's over


Thanatology: [than-uh-tol-uh-jee] the study of death and dying, and bereavement, especially the study of ways to understand the coping mechanisms, meaning-making, transcendence and transformation to support the bereaved and mourners, and to lessen suffering and address the needs of the dying and their survivors.


It’s a  totally unique program and it’s called

Thanatology Café.

It’s a place where anyone can come in and talk about their thoughts, concerns, and interests centering on death and dying, bereavement, grief, society and death, spirituality and death, the death industry, our responsibilities as human beings who will die some day.

Thanatology Café is a safe place to talk about the ultimate mystery and to share thoughts and concerns about death and dying. It’s a place where you won’t be judged, no agenda will try to convert you or attempt to sell you something. It’s neutral ground, a sacred space where you can open your heart and mind to benefit everyone.

Thanatology Café will also be a source of valuable information from professionals who work in the field of death and dying. The program will include speakers, presenters, or even a film for discussion. But most of the time it will simply be a place to freely express ideas and thoughts, to share with the entire group or in smaller groups working off their own energies, monitored by a facilitator.

Thanatology Café is going to be offered in at least four counties: Albany, Schenectady, Rensselaer, Greene to start. Since community libraries are centers for education and information and are central to most communities, the organizers will be holding the regular monthly sessions in community libraries throughout the area. There will also be other sessions for special interests or to organize special events like tours etc. to historic sites. One such site is Oakwood Cemetery in Troy, where Uncle Sam is buried along with a slew of other historic figures. But the crematorium chapel is a must see and TC is working on a tour for sometime in May or June 2016.

Thanatology Café is an important resource for first responders, church bereavement groups, bereavement ministries, and even funeral directors (TC will host several presentations by funeral directors with Q&A sessions).

Thanatology Café is for everyone and the invitation is open to anyone who needs or wants to talk about death, dying, grief, mourning, spirituality, traditions and superstitions, the funeral business. The field and conversation is wide open. Only the participants will decide.

Click the link to visit the Thanatology Café blog.

Don't be one. Join us at Thanatology Café on April 9th, RCS Community Library. The Editor

Don’t be one. Join us at Thanatology Café on April 9th, RCS Community Library.

The Editor


New Homiletics Blog


Many of our readers are pastoral or spiritual care providers, and only some actually have the opportunity to teach or to preach in a formal way, that is, by way of sermons or homilies.

Here is the Link to Our New Blog, Homiletics and Spiritual Care


When Listening is Greater than Talking

Why the homilist should be a more skilled listener to be a better talker
or
What they don’t (can’t) teach you in seminary.

bible-notebook

I feel that bereavement provides one of those moments of what we theologians call kairos, a supreme opportunity. If spiritual care providers are blessed with the opportunity to officiate at funeral or memorial celebrations, such opportunities are kairos moments not only for practicing our ministry of compassion for the suffering but also for proclaiming our fundamental sacred doctrines on living and dying, and what may come after.

We tend to talk a lot about homiletics and talk is what we apparently do best. But homiletics, good homiletics and the product, the revealing homily, requires good listening skills. Dag Hammarskold said, “The more faithfully you listen to the voice within you, the better you will hear what is sounding outside. Only he who listens can speak.” This brings me to mind two ways of communicating with that voice within: lectio divina and the lesser known lectio continua. I’ll have more to say about those two disciplines and their role in homiletics in a later article on the Homiletics and Sprititual Care blog. Reflection and self-examination are also very important when it comes to listening authentically. Again, I’ll comment on these in a later editorial.

 

For now it may be interesting to look at some listening statistics:

listening-statistics

But here are some more startling listening facts:

Listening is the communication skill most of us use the most frequently. Various studies stress the importance of listening as a communication skill. A typical study points out that many of us spend 70 to 80 percent of our waking hours in some form of communication. Of that time, we spend about 9 percent writing, 16 percent reading, 30 percent speaking, and 45 percent listening. Studies also confirm that most of us are poor and inefficient listeners.

Thought speed greater than speaking speed. Another reason for poor listening skills is that you and I can think faster than someone else can speak. Most of us speak at the rate of about 125 words per minute. However, we have the mental capacity to understand someone speaking at 400 words per minute (if that were possible).

So listening is a critical skill that needs to be developed by us as spiritual care providers, particularly those of us involved in a teaching/preaching ministry that requires us to confect effective homilies.

big ear buddha 2

No doubt you have seen depictions of the Buddha with long pendulous ears and probably have asked yourself, “Why does Buddha have such big ears?” Well, in the Orient large ears are looked upon as auspicious because they indicate wisdom and compassion. So, the Buddha is depicted as having big ears because he is the compassionate one. He hears the sound of the world – hears the cries of suffering beings – and responds. The important thing for us is not how large our ears are, but how open are our “mind ears.”

As a professional interfaith chaplain practicing primarily in bereavement and grief facilitation, I find that listening, effective authentic listening is profoundly important in several prominent situations:

  • Initial interview
  • Family interview
  • During lectio divina and lectio continua
  • During reflection on potential readings
  • When selecting hymns
  • When rehearsing the homily.

Listening for the interfaith chaplain is also especially important when communicating with colleagues in spiritual care ministries of other faith and belief traditions, and in exchanges with hospital, nursing home, funeral home staff, and with members of the community.

An important concept to bear in mind when writing homilies is that while the assembly is listening to the words, the sounds coming from my vocal apparatus, they should be moved to listen to the internal voice that speaks in them during that outside listening. After all, that’s our target as homilists, to get that internal voice speaking and the listener listening to that voice.

Chaplain Harold

ListenHeart

 

 


Pastor or Chaplain, or Both?


Is There a Distinction that Needs to be Drawn Between a Practicioner’s Playing the Role of Pastor or that of Chaplain?

I was a bit bemused by the persistence of the tendency to Bible-thump one’s way through any such discussion

I recently engaged several colleagues on the question of chaplaincy or pastoring. I was a bit bemused by the persistence of the tendency to Bible-thump one’s way through any such discussion, while advocating an interfaith approach as advanced by the adherents of the CPE agenda. I thought I’d share my contribution to the discussion.

listen-with-heartIt is my contention that we should not advance the notion of a “versus” or “as opposed to” when discussing chaplaincy or pastoring. While it is true that some traditions, the Hebrew and Islamic, for example, eschew the notion of “pastor” or “shepherd” for cultural or traditional, even ethical reasons, in the broader sense all chaplains are in fact “pastors,” while all pastors (in the conventional sense) are not necessarily “chaplains” (or critically speaking, even pastors!). In fact, I object in principal to the biased terminology we so frequently use in our vocations, “pastoral care” department, because it tends to be exclusive. I personally prefer spriritual care provider (although in my professional materials I do use pastoral care). Moreover, most people, even those in the vocation, tend to associate pastoral with pastors and thus with some sort of clergy or ordained service provider (usually with no questions asked and we all know about the profanation of ordination); that in itself is a misfortune for all concerned. But the much-touted CPE doesn’t do much to clarify the issues for interns or residents, and we still see chaplains “certified” by the self-proclaimed arbitors of chaplaincy who are just as ignorant after several years of “education” as they were before.

A case in point is taken from the scenario presented by the initiator of the discussion who describes walking into a Jewish patient’s room with a Christian clerical collar, which I characterized as benign “ignorance” but in reality was outright insensitive and would indicate that the “chaplain” in question did not do any initial preparation before launching out on rounds or visitations.clerical collar pc I might fraternally suggest that in future, whether you are a chaplain or a pastoral care associate, to check the chart briefly or dialogue with the nurse assigned to that patient before you visit. The offending chaplain actually says that he was aware that the patient was dying and had no family, so it seems rather odd that the chaplain did not appreciate the patient’s faith tradition and, if it wasn’t in the chart, that he didn’t consult with the immediate caregiver (nurse or LPN).

I also questioned the fact that the visiting chaplain was aware that the man was “Jewish”. Being Jewish immediately identifies one as being associated with a certain cultural, socio-religious tradition, after all, one does not call one’s self “Jewish” except to identify one’s self as a Jew. So this also raises the question of whether the chaplain in question was indifferent to the possibility that this dying man might have welcomed a visit by a rabbi, or that the chaplain did not make or offer to make a referral. Such sensitivity may have been a great comfort to the man, who might have found great refuge in his tradition and prayers. So I identify a boundary issue in this behavior, too; an issue of knowing one’s limits.

This situation also sends up red flags in that it clearly indicates that the institution did not do a spiritual assessment of this patient, much less a spiritual evaluation or history, which also reveals a glaring ignorance of the now widely inaugurated JCAHO and HIPA scoring categories relating to patient spiritual care.

The scenario I describe above should be instructive to us all and I thank the so-called chaplain for the inadvertent teaching/learning moment he has provided.

Finally, in the dying process I don’t feel there’s a heck of a lot of “pastoring” left to be done, unless it’s for the survivors. In my experience, in end-of-life situations I am more of a presence and spiritual guide/companion. While that may arguably be part of pastoring in a general sense, I feel that the actual mission of pastoring contrasts in praxis with the mission of spiritual accompaniment at end-of-life or in an existential crisis.

plant in handIt’s rather like the difference between evangelization and catechesis, if you have that in your tradition. One takes care of the basics and gets the seed started (evangelization), the other (catechesis) ends in the care and nurturing to harvest time.

Listening to hearAnother colleague mentioned in a rather cliché fashion with which we are all familiar when listening to the CPE crowd, that CPE trains one to listen. I disagree with such responses such as “CPE “teaches” one to listen.” I’m not quite sure how that works but in my divinity training and three years of supervised pastoral formation, and my participation in and disappointment with a rather popular CPE program in a large trauma center in Albany, New York, which fell far short of even my minimum aspirations, I don’t think that people can be “taught to listen” they may listen, but they don’t listen deeply. I know that from experience the deep listening skill comes from deep within one’s self, once one is comfortable with one’s self, and can leave one’s self for the time it takes to absorb and process the patient’s narrative. It’s that kind of listening that might be part of qualifying an aspirant to be spiritual care provider but it certainly isn’t the be all and end all.

The serene face of the large Buddha his long wise curvaceous ears at once loving and open to the woes of the world: Compassionate.

The serene face of the Buddha, his long wise curvaceous ears at once loving and open to the woes of the world: Compassionate.

Deep listening is the act of sinking into a serene quiet place, and awakening a receptive awareness of the other. By entering quiet and becoming aware of the other, we move out of and beyond our ego-driven chaos to become open to the divine messages within us and shared with us by the other. Imagine the irony here is that we so often complain of the pain of not having been heard, but we are so guilty ourselves of being deaf to, not hearing the innate wisdom from within ourselves and shared with us by others. When we learn to accept emptiness, when quiet, we instinctively trust in the guidance of sacred voices far more profoundly than what our bullying brains and the busy buzz of life would have us hear. And we listen, respond with silence.

In fact, having examined quite a number of CPE curricula and having developed continuing quality improvement curricula for the healthcare chaplaincy department, I find that the current CPE programs and their associated certification elements serve only to promote a burocratic and very branded form of “pastoral” care, and that branded product falls short of most suffering persons’ real needs. helpingIt’s the proprietary nature and standardization (viz. uniformization, homogenization) of the learning that deals the death blow to an appreciation (1) of the universal truths and values shared by all human beings, (2) the beauty in the diversity of traditions and how to appreciate and be enriched by a certain mutuality, (3) the possible pitfalls of an interfaith approach to faith traditions that may adhere very loyally to their dogmas. There are other reasons I could enumerate but regrettably (or fortunately for the readers) space is limited.

I think that an overwhelming majority, too, of CPE students come with excess baggage and too little self-death–I’ve observed interns, residents, even certified chaplains who have a great potential to do considerable damage…and do. The situation is not unlike seminary, you can do much to scrutinize, to form, to standardize but Whoa! when you turn them loose on the world, watch out! (A Roman Catholic diocesan priest, who also serves in the chancery tribunal, remarked ironically to me one day, “They’ll ordain anybody these days.” Which is probably true given the shortage of priests today.)

The so-called supervisors of the CPE programs almost invariable have their own biases and agendas, and these tend to impair good formation.
In some, not all instances, too, CPE programs have become “pay-to-work” programs in which minimally screened individuals, wet behind the ears and green, are turned loose on the floors to deal with sophisticated staff and human beings in existential crisis. I don’t feel that’s right. And I have also observed that interns are exposed to the same curriculum content for three or four years, and unless they have the academic predisposition to independently advance their armamentarium of experience through narrative and study, many don’t build their foundations. Some interns do not have theology or pastoral studies to help them through the necessary processing, and almost all have a depraved Western bias to their spirituality that tends to act as a speed bump when offering care to Non-western recipients. These programs tend to be “chaplain mills.” CPE does not fit the bill on its own to form professional, well-rounded spiritual care providers, but does excel in churning out multitudes of volunteers for greedy institutions. That may be one of the reasons it has survived this long.

On another level, some practitioners involved in the discussion advocated that the “Gospel” or, by extension, holy scriptures, has no firm place in chaplaincy. I do differ in that the fundamental ethics of the “Gospel” (not as understood principally by the evangelicals or fundamentalist among us) is a major part of chaplaincy. servant leadershipI cite particularly the beatitudes and the teaching of discipleship and servant leadership (chaplaincy is certainly not limited to the sick and dying but to the suffering generally). While I abhor the notion, and even more so the practice of proselytizing to captive audiences, and would hasten to emphasize that evangelization and catechization is not a fundamental role of the chaplain, ethics, discipleship, and servant leadership all play a special role in the myriad activities of the professional chaplain. (Note also that I do distinguish between the “professional chaplain”, the pastoral/spiritual care associate, and the visitor providing spiritual support.) To advocate that the truths and values espoused by the “Gospel”, the holy scriptures of any faith or spiritual tradition might have no place in chaplaincy is to advocate a position, I believe, of a chaplaincy practice devoid of ethics (and religion) (I do realize that this is a particularly “Christian” approach and my Judaic, Islamic and Buddhist colleagues may not necessarily agree with the religion-ethics statement, but I make the statement here somewhat loosely for convenience sake).

I’m not judging colleagues in chaplaincy or Clinical Pastoral Education too severely at all. In fact, I’m simply sharing my own observations and opinions based on personal experience. I am not a bit surprised when some readers tend to take these observations personally, as if they were meant to make an ad hominem stab at the straw[wo]men of CPE; I usually anticipate that persons in our line of work have a bit more self-awareness not to take every facially severe remark as a lancet thrust to the heart, however.

Rather than play an offended person’s role, perhaps we all would benefit by admitting that we may have learnt something about one’s self as through another’s eyes.

We Respond, We don't React.

We Respond, We don’t React.

Our role is to humbly respond, not to knee-jerk react. After all, to paraphrase the prophet Martin Luther King, Jr.: ‘We are all wrapped in the same cloth…when we directly hurt another we indirectly hurt ourselves.” (I do hope I did that statement justice!). So, when one party to the conversation called such a response arrogant, and a failure to simply accept some responsibility in relationship to colleagues’ responses, I merely responded, “My point indeed. The mouth loves the feel of words.” Instead we minimize, rationalize and justify our behavior, making certain to protect one’s self. This particular correspondent insists that “our patients have thick enough skins to handle a collar.”panda overload My response was tantamount to the fact that I don’t think that we have any right to expect patients to have “thick skins.” Some practitioners in pastoral care seem to admit patients’ strengths but underestimate their sensitivity and vulnerability. Many of the patients I see have lost their thick skins and in fact are pretty bruised in terms of dignity, autonomy, fortitude, patience, etc. I see no reason to add another straw to the pile. And Yes! It’s not about us, it’s about patient-centered, family-focused, inter- and multi-disciplinary care.

bedside prayerWhen we adopt such an approach we appreciate that, whereas many of our colleagues practice their spiritual care ministry in acute care settings or in crisis settings, many colleagues may find themselves–particularly in the scenario of the long-term care setting–in the position of playing both the role of chaplain and pastor to some residents in those longer-term care facilities. Regrettably, many of these residents lived their lives unchurched or churched with infrequent interaction with their faith community; more regrettably, some faith communities have disappeared or simply no longer continue a ministry of visitation of the sick and homebound who were once part of their faith community. It’s in such situations that the chaplain may very well become the pastor, and have to function in both roles. I don’t feel that this should be a major stumbling block nor even a concern to the well-formed spiritual care provider, who is responding to a true call to spiritual care ministry.

We're all wrapped in the same cloth...

We’re all wrapped in the same cloth…


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